HOME101

Support at Home Essentials
10th March 2026
1pm - 4pm AEDT

Master the Support at Home transition with HOME101, your key to delivering quality, consumer-centred aged care.
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Course Contents:

Course Overview

This comprehensive course provides a deep dive into the Australian Government's Support at Home program, a pivotal reform reshaping the landscape of in-home aged care. Participants will gain a thorough understanding of the program's objectives, its phased implementation, and the significant shift from existing programs like the Home Care Packages and Commonwealth Home Support Programme.

This course is designed to equip aged care providers and professionals with the knowledge and practical skills necessary to navigate this transition seamlessly and deliver high-quality, consumer-centred care under the new framework. By the end of this course, participants will be empowered to confidently implement the Support at Home program, ensuring they deliver exceptional care and adapt successfully to the evolving aged care sector.

  • The strategic rationale behind the Support at Home program: Understanding the drivers of this reform, including the recommendations from the Royal Commission into Aged Care Quality and Safety.
  • The detailed timeline and process of the phased implementation: Gaining clarity on the transition from the Home Care Packages and Short-Term Restorative Care programs, and the future integration of the Commonwealth Home Support Programme.
  • The key components of the program's design and arrangements: Exploring the program handbook and understanding the core principles that underpin the new framework.
  • How to implement a consumer-centred approach: Mastering the development and utilisation of individualised care plans to meet the unique needs and preferences of care recipients.
  • Navigating the simplified system: Becoming proficient in utilising the Single Assessment System and accessing available resources and tools.
  • Understanding the new funding arrangements and financial implications: Gaining clarity on changes to consumer contributions and funding models.
  • Implementing preventative care strategies: Learning to support older Australians to maintain their independence and well-being.
  • Strategies for smooth transition and compliance: Equipping themselves with the tools to ensure their organisation is prepared for the changes.
  • Practical skills to communicate with and support existing and future clients through this change.
facilitated by

Joseph Dimarco

Joseph Dimarco is the Managing Director of Dimarcorp Group and the primary facilitator of our finance, governance and planning and software seminars.
Joseph is an experienced Accountant and has worked in Senior Executive roles within the Aged Care and Disability Sectors.

He has managed and led finance, ICT, marketing, facilities and human resources teams for several large not-for-profit organisations and is passionate about enhancing leadership skills and making a positive cultural shift in the sectors workforce.

Joseph has facilitated training to over 3000 aged care and disability Board Members, Managers and staff. He is committed to supporting both “for-profit’ and “not-for-profit” aged care and disability providers to reach their financial and organisational goals and to ultimately fulfil their mission.

Frequently asked questions

What is the cancellation/rescheduling policy? 

Cancellations must be made in writing to Dimarcorp Academy. Where written notice is received at least 14 days prior to the scheduled course date, a credit note will be issued unless a full refund is requested in writing. Cancellations received less than 14 days prior to the scheduled course date are not eligible for a credit note or refund due to the Academy’s commitment to a Facilitator and other related expenses.

Dimarcorp Academy may, at its discretion, offer a one-time complimentary reschedule for participants unable to attend their original course date, provided the request is made 2 hours prior to the scheduled session. This reschedule is offered as a goodwill gesture and constitutes a variation to the original contract of sale. Upon accepting the reschedule, the original course date remains the contractual milestone, and the participant is deemed to have entered into a revised agreement. No credit note or refund will be payable if the participant does not attend the rescheduled session.

I want to attend but I can no longer make this date?

Please contact us on 1300 85 00 77 or at academy@dimarcorp.com.au and we will be able to assist you. Provided you have advised us 2 hours prior to course start time, in writing, we may transfer you to another course, at no extra cost. No shows and additional transfers incur a $50 admin fee. If there are no further dates scheduled, you can elect to attend a different course.

Do I need to bring anything?

We have got you covered! All the necessary paperwork for your course, including a comprehensive workbook and supplementary handouts, will be provided by us. To ensure a smooth experience, make sure to arrange the technical aspects required if you are joining one of our webinars. Additionally, having a pen handy will be beneficial for any notes you may want to jot down during the session.

How do you provide your training courses?

Our training courses are delivered either online via webinar, in-person at a venue, or as in-house sessions arranged directly at your organisation.

Can you provide training on site at my place of work?

We LOVE travelling to organisations and delivering training face to face for them. If you have a group of 10 or more people and would like us to come to you for an Inhouse session please get in touch on 1300 85 00 77 or email us academy@dimarcorp.com.au

Can an Inhouse session be customised to my needs?

We would be delighted to offer the flexibility to customise any of our training courses to fit your organisation's needs. Prior to the session, we will engage in discussions to understand your focus areas, address any specific challenges and align the training with your company's Mission, Vision and Values. For more information or to discuss this further please email academy@dimarcorp.com.au or call us on 1300 85 00 77.