MPER101

The Fundamentals of Performance Management - Cowra Retirement Village
10th February 2026
10am - 12:30pm AEDT

Mastering Performance Management: Leading conversations with confidence
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Course contents

Course Overview

Many people find annual performance appraisals and management discussions stressful, viewing them as a mandatory and uncomfortable task.

This program aims to shift that perspective — turning performance management into a positive, constructive process that delivers meaningful results for everyone involved.

Our seminar offers fresh insights and practical strategies that can be applied immediately. It’s designed for anyone responsible for managing people or teams, including Managers, Team Leaders, Supervisors, and HR professionals.

  • Gain a new perspective on managing performance with practical outcomes that can be implemented quickly.
  • Understand the importance of planning for performance management meetings and strategies to have all bases covered.
  • Enhance your communication skills and learn how to manage defensive behaviour.
  • Learn how to establish boundaries and get buy-in from the start.
  • Identify and respond to drivers of conflict.
  • Understand the role of a mediator and how to navigate sensitive topics.
  • Explore common derailers and develop skills to overcome them and keep the conversation on track and on topic.
  • Engage people in planning for outcomes.
  • Develop coaching and mentoring skills.
  • Learn how to be reflecting and deescalate performance issues before they go too far.
  • Understand the role of leadership in relation to performance management.
facilitated by

Daisy Manigbas

Daisy is a highly experienced Human Resources Business Partner with over 15 years across the pharmaceutical manufacturing, IT business consulting, and financial services sectors. Known for her ability to build strong connections, she brings clarity, structure, and meaningful purpose to organisations undergoing growth or change.

Daisy's expertise spans consulting and advisory across the entire employee lifecycle, including the design, delivery, and evaluation of onboarding, technical, and soft skills training programs. Over the years, she has led cross-functional HR initiatives, guided teams and line managers through complex organisational transformations, and played a key role in shaping people strategies that align with business goals.

Her strong leadership background is underpinned by her ability to influence at all levels of the business, foster high-performing cultures, and drive continuous improvement in HR practices. Daisy is deeply committed to developing relevant and adaptable HR solutions that empower both organisations and individuals to reach their full potential.

Frequently asked questions

What is the cancellation/rescheduling policy? 

Cancellations must be made in writing to Dimarcorp Academy. Where written notice is received at least 14 days prior to the scheduled course date, a credit note will be issued unless a full refund is requested in writing. Cancellations received less than 14 days prior to the scheduled course date are not eligible for a credit note or refund due to the Academy’s commitment to a Facilitator and other related expenses.

Dimarcorp Academy may, at its discretion, offer a one-time complimentary reschedule for participants unable to attend their original course date, provided the request is made 2 hours prior to the scheduled session. This reschedule is offered as a goodwill gesture and constitutes a variation to the original contract of sale. Upon accepting the reschedule, the original course date remains the contractual milestone, and the participant is deemed to have entered into a revised agreement. No credit note or refund will be payable if the participant does not attend the rescheduled session.

I want to attend but I can no longer make this date?

Please contact us on 1300 85 00 77 or at academy@dimarcorp.com.au and we will be able to assist you. If there is another date available you will be able to transfer at no extra cost. Additional transfers incur a $50 admin fee. If there are no further dates scheduled, you can elect to attend a different course. 

Do I need to bring anything?

We have got you covered! All the necessary paperwork for your course, including a comprehensive workbook and supplementary handouts, will be provided by us. To ensure a smooth experience, make sure to arrange the technical aspects required if you are joining one of our webinars. Additionally, having a pen handy will be beneficial for any notes you may want to jot down during the session.

How do you provide your training courses?

Our training courses are facilitated both online via webinar, pre-recorded or via in-person at a venue or we can also arrange for inhouse training at your organisation.

Can you provide training on site at my place of work?

We LOVE travelling to organisations and delivering training face to face for them. If you have a group of 10 or more people and would like us to come to you for an Inhouse session please get in touch on 1300 85 00 77 or email us academy@dimarcorp.com.au

Can an Inhouse session be customised to my needs?

We would be delighted to offer the flexibility to customise any of our training courses to fit your organisation's needs. Prior to the session, we will engage in discussions to understand your focus areas, address any specific challenges and align the training with your company's Mission, Vision and Values. For more information or to discuss this further please email academy@dimarcorp.com.au or call us on 1300 85 00 77.