RESI101

Resident & Accommodation Payment Fundamentals
12th May 2026
1pm - 4pm AEST

Your guide to simplify the Accommodation Payments in Residential Aged Care.
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Course Contents

Course Overview

Understanding how residential aged care accommodation payments are structured can be overwhelming. This compounded by the changes to the new Aged Care Act from 1 November can be a challenge for both management and administration staff. This program simplifies the complexities of accommodation and other payment rules and provides the participant with the essential knowledge to ensure compliance with prudential requirements when managing these payments. We provide hands on calculations for your team so they can internally audit and review the calculation to meet financial governance requirements.

The program also covers key best practices to help your organisation maintain ongoing compliance when administering accommodation payments.

This is essential training for finance and management staff who are new to the sector, as well as a valuable refresher for those with more experience, given that the calculations and financial model has recently changed.

  • How to determine if a resident is supported, assisted, or non- supported, and what tools are available
  • What is the Non Clinical Care Contribution (NCCC) and how is it calculated?
  • The means tested amount (MTA). How it is calculated, what it determines. The changes in the calculation from 1 November 2025.
  • Setting accommodation pricing and analysing competitor pricing
  • How retentions are calculated and the associated rules
  • What fees are associated with entering an aged care facility and how are they charged?
  • The difference between a RAD, DAP, RAC and DAC
  • Understanding accommodation supplements and means-tested accommodation supplements
  • What should you be reconciling on the monthly Aged Care Payment statement?
  • Billing respite residents and associated fees
  • What is the Higher Everyday Living Fee (HELF) and should you consider it?
  • Real life examples of combination RAD/DAP payments and the calculation of them including drawdowns
  • What happens when a resident's DAC changes?
  • Refunding a RAD to a resident facing hardship
  • RAD refund calculations and rules
  • Hotelling Supplement calculations and application
  • AN-ACC and care minute supplement funding framework
facilitated by

Joseph Dimarco

Joseph Dimarco is the Managing Director of Dimarcorp Group and the primary facilitator of our finance, governance and planning and software seminars. Joseph is an experienced Accountant and has worked in Senior Executive roles within the Aged Care and Disability Sectors.

He has been part of several large acquisitions within the aged care sector, as well as amalgamations, which as involved restructuring the business, including financial, marketing and human resources aspects.

He has managed and led finance, ICT, marketing, facilities and human resources teams for several large not-for-profit organisations and is passionate about enhancing leadership skills and making a positive cultural shift in the sectors workforce. Joseph has facilitated training to over 3000 aged care and disability Board Members, Managers and staff.

 He is committed to supporting both “for-profit’ and “not-for-profit” aged care and disability providers to reach their financial and organisational goals and to ultimately fulfil their mission.

Frequently asked questions

What is the cancellation/rescheduling policy? 

Cancellations must be made in writing to Dimarcorp Academy. Where written notice is received at least 14 days prior to the scheduled course date, a credit note will be issued unless a full refund is requested in writing. Cancellations received less than 14 days prior to the scheduled course date are not eligible for a credit note or refund due to the Academy’s commitment to a Facilitator and other related expenses.

Dimarcorp Academy may, at its discretion, offer a one-time complimentary reschedule for participants unable to attend their original course date, provided the request is made 2 hours prior to the scheduled session. This reschedule is offered as a goodwill gesture and constitutes a variation to the original contract of sale. Upon accepting the reschedule, the original course date remains the contractual milestone, and the participant is deemed to have entered into a revised agreement. No credit note or refund will be payable if the participant does not attend the rescheduled session.

I want to attend but I can no longer make this date?

Please contact us on 1300 85 00 77 or at academy@dimarcorp.com.au and we will be able to assist you. Provided you have advised us 2 hours prior to course start time, in writing, we may transfer you to another course, at no extra cost. No shows and additional transfers incur a $50 admin fee. If there are no further dates scheduled, you can elect to attend a different course.

Do I need to bring anything?

We have got you covered! All the necessary paperwork for your course, including a comprehensive workbook and supplementary handouts, will be provided by us. To ensure a smooth experience, make sure to arrange the technical aspects required if you are joining one of our webinars. Additionally, having a pen handy will be beneficial for any notes you may want to jot down during the session.

How do you provide your training courses?

Our training courses are delivered either online via webinar, in-person at a venue, or as in-house sessions arranged directly at your organisation.

Can you provide training on site at my place of work?

We LOVE travelling to organisations and delivering training face to face for them. If you have a group of 10 or more people and would like us to come to you for an Inhouse session please get in touch on 1300 85 00 77 or email us academy@dimarcorp.com.au

Can an Inhouse session be customised to my needs?

We would be delighted to offer the flexibility to customise any of our training courses to fit your organisation's needs. Prior to the session, we will engage in discussions to understand your focus areas, address any specific challenges and align the training with your company's Mission, Vision and Values. For more information or to discuss this further please email academy@dimarcorp.com.au or call us on 1300 85 00 77.