NDIS, Home Care & Residential Aged Care Resilience Workshop
14th November 2024
10.30am - 3pm AEDT
A program designed to equip you with the expertise and insights necessary to guide your organisation towards success and future growth
Learn how to build resilience for yourself and your Care Business
This program will equip you with the skills, knowledge and strategies to lead your organisation to success, now and in the future.
NDIS, Home Care & Residential Aged Care Resilience Workshop
Date: Thursday 14th November 2024
NDIS, Home Care & Residential Aged Care Resilience Workshop
Date: Thursday 14th November 2024
Time: 10.30am - 3pm AEDT (7.30am start for WA, 9am start for NT, 9.30am start for QLD, 10am start for SA, 10.30am start for NSW, VIC, TAS & ACT)
Venue: Virtual
Included: Training Material, Participation Certificate
NDIS, Home Care & Residential Aged Care Resilience Workshop Course Contents:
Course Overview
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The key considerations businesses need to make as they transition to a further deregulated market with evolving consumer expectations.
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Ethical decision-making and navigating and implementing change management.
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Key governance requirements and strategies to ensure compliance.
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Financial governance principles and budgeting frameworks.
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Implementation of risk management frameworks and risk mitigation strategies.
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Workforce planning strategies to ensure continuity of care whilst expanding your client base.
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How to create and maintain a positive workforce culture that is focused on customer experience and satisfaction.
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How to establish your brand and your unique selling points to become a “provider of choice” in a more convoluted marketplace.
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Utilisation of digital marketing strategies and lead generation services to grow and develop your home care business.
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Should you consider an advisory committee or board for your business? What remuneration should you pay?
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Selecting and identifying technology including best practice information management systems and cyber security.
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Innovation opportunities and strategies to enhance process and achieve economies of scales.
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Strategies to define and implement customer experience standards and how to lead your team during a time of transition.
Frequently asked questions
What is the cancellation policy?
Notice of cancellation where at least 14 days remain in advance of the seminar date, will be refunded in full. Notice of cancellation less than 14 days from the seminar date will not be refunded. In the event of a "no show", 1 substitute seminar is permitted for the next available seminar. A $50 change fee will apply to any additional changes.
Payment will still be required for registered delegates who fail to attend the seminar without cancellation within the 14 day time frame.
If the seminar does not have enough participants to adequately facilitate, Dimarcorp Academy at its discretion, may cancel the seminar; refund all fees paid to participants or transfer participants to the next session (if participant/s consent to the transfer).
I want to attend but I can no longer make this date?
Please contact us on 1300 85 00 77 or at academy@dimarcorp.com.au and we will be able to assist you. If there is another date available you will be able to transfer at no extra cost. Additional transfers incur a $50 admin fee. If there are no further dates scheduled, you can elect to attend a different course.
Can you provide training on site at my place of work?
We LOVE travelling to organisations and delivering training face to face for them. If you have a group of 10 or more people and would like us to come to you for an Inhouse session please get in touch on 1300 85 00 77 or email us academy@dimarcorp.com.au
Can an Inhouse session be customised to my needs?
We would be delighted to offer the flexibility to customise any of our training courses to fit your organisation's needs. Prior to the session, we will engage in discussions to understand your focus areas, address any specific challenges and align the training with your company's Mission, Vision and Values. For more information or to discuss this further please email academy@dimarcorp.com.au or call us on 1300 85 00 77.
How do you provide your training courses?
Our training courses are facilitated both online via webinar, pre-recorded or via in-person at a venue or we can also arrange for inhouse training at your organisation.
