Home Care Resilience Workshop
14th November 2024
11am - 5pm AEDT

A program that discusses key focus areas for Boards, Management teams and Business Owners on the running of their organisation as it transitions to the new Support at Home model.
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Learn how to build resilience for yourself and your Home Care Business

This program will equip you with the skills, knowledge and strategies to lead your organisation to success, now and in the future. 

Home Care Resilience Workshop
Date: Thursday 14th November 2024
Time: 11am - 5pm AEDT
Venue: Virtual
Included: Training Material, Participation Certificate

Home Care Resilience Workshop Course Contents:

Course Overview 

The future of Home Care is rapidly evolving as the transition to ‘Support at Home’ becomes a reality.  In this shifting landscape, Home Care Business leaders must carefully evaluate the implications of these changes on governance, operations, and financial models.  Successfully adapting to a new funding and operating model demands thoughtful planning, effective change management, and strategic resource allocation.

To ensure resilience during this transformation, your Home Care business needs a forward-thinking and innovative management team at the helm.

Join our exclusive workshop and connect with like-minded professionals and experienced facilitators.  Together, we’ll explore strategies to adapt and thrive in this dynamic environment.  Gain valuable insights, share experiences, and collaborate with peers who are equally committed to excellence and innovation.

  • The governance and operational changes required by home care businesses during the transition to “Support at Home” in 2025.
  • The key considerations businesses need to make as they transition to a further deregulated market with evolving consumer expectations.
  • Ethical decision-making and navigating and implementing change management.
  • Key governance requirements and strategies to ensure compliance with Standard 8 - Aged Care Quality Principles.
  • Financial governance principles and budgeting frameworks.
  • Implementation of risk management frameworks and risk mitigation strategies.
  • Implementing corporate sustainability and social responsibility strategies.
  • Formulating and implementing strategies to grow your Home Care business sustainably and to have the flexibility to pivot as opportunities arise.
  • Workforce planning strategies to ensure continuity of care whilst expanding your client base.
  • How to create and maintain a positive workforce culture that is focused on customer experience and satisfaction. 
  • How to establish your brand and your unique selling points to become a “provider of choice” in a more convoluted marketplace.
  • Utilisation of digital marketing strategies and lead generation services to grow and develop your home care business.
  • Should you consider an advisory committee or board for your business? What remuneration should you pay?
  • Selecting and identifying technology including best practice information management systems and cyber security.
  • Innovation opportunities and strategies to enhance process and achieve economies of scales.
  • Strategies to define and implement customer experience standards and how to lead your team during a time of transition.
  • Considerations and planning for CHSP providers transitioning to “Support at Home” in 2027. 
facilitated by

Joseph Dimarco

Joseph Dimarco is the Managing Director of Dimarcorp Group and the primary facilitator of our finance, governance and planning and software seminars. Joseph is an experienced Accountant and has worked in Senior Executive roles within the Aged Care and Disability Sectors.

He has been part of several large acquisitions within the aged care sector, as well as amalgamations, which as involved restructuring the business, including financial, marketing and human resources aspects.

He has managed and led finance, ICT, marketing, facilities and human resources teams for several large not-for-profit organisations and is passionate about enhancing leadership skills and making a positive cultural shift in the sectors workforce. Joseph has facilitated training to over 3000 aged care and disability Board Members, Managers and staff.

 He is committed to supporting both “for-profit’ and “not-for-profit” aged care and disability providers to reach their financial and organisational goas and to ultimately fulfil their mission.
facilitated by

Martina Chelini

Martina is the General Manager of CareCFO Consulting and has strong abilities in human behaviour and HR including a decade of study, delivery of online therapy and consulting sessions.

Her expertise includes hiring, managing, and motivating more than 1000 individuals and building strong cohesive teams in a variety of industries.

Martina excels in overseeing end-to-end operations with strong attention to detail and creative problem-solving capabilities.

She is articulate and passionate for leading a transformational vision with the use of digital technologies to drive humanisation, awareness, and engagement across online and physical audiences.

Frequently asked questions

What is the cancellation policy? 

Notice of cancellation where at least 14 days remain in advance of the seminar date, will be refunded in full. Notice of cancellation less than 14 days from the seminar date will not be refunded. In the event of a "no show", 1 substitute seminar is permitted for the next available seminar. A $50 change fee will apply to any additional changes.

Payment will still be required for registered delegates who fail to attend the seminar without cancellation within the 14 day time frame.

If the seminar does not have enough participants to adequately facilitate, Dimarcorp Academy at its discretion, may cancel the seminar; refund all fees paid to participants or transfer participants to the next session (if participant/s consent to the transfer).

I want to attend but I can no longer make this date?

Please contact us on 1300 85 00 77 or at academy@dimarcorp.com.au and we will be able to assist you. If there is another date available you will be able to transfer at no extra cost. Additional transfers incur a $50 admin fee. If there are no further dates scheduled, you can elect to attend a different course. 

Can you provide training on site at my place of work?

We LOVE travelling to organisations and delivering training face to face for them. If you have a group of 10 or more people and would like us to come to you for an Inhouse session please get in touch on 1300 85 00 77 or email us academy@dimarcorp.com.au

Can an Inhouse session be customised to my needs?

We would be delighted to offer the flexibility to customise any of our training courses to fit your organisation's needs. Prior to the session, we will engage in discussions to understand your focus areas, address any specific challenges and align the training with your company's Mission, Vision and Values. For more information or to discuss this further please email academy@dimarcorp.com.au or call us on 1300 85 00 77.

How do you provide your training courses?

Our training courses are facilitated both online via webinar, pre-recorded or via in-person at a venue or we can also arrange for inhouse training at your organisation.