HOME101
Support at Home Essentials
8th October 2025
1pm - 4pm AEDT
Do you want a better understanding of the key drivers of profitability in the home care sector?
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Course Contents:
Course Overview
This program has been designed to enhance the financial acumen of staff involved in the home care budget process and combines practical financial management with the key elements of running a home community care business.
With a focus on the Consumer Directed Care (CDC) financial model and the financial impacts of deregulation, HOME101 empowers managers to take control of their budget and drive profitability.
Presented over three distinct segments, the session explores the Commonwealth Home care and Support Packages (CHCP/CHSP), Individualised Budgets and, and concludes with a comprehensive examination of the Budget Development Process accompanied with practical examples.
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Understanding the home care business model
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Key influencing factors of the home care business model
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The revenue cycle and establishing program parameters including occupancy targets
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The importance of a care plan and the impact on the Consumer Directed Care (CDC) budget
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Understanding individualised program costings including administration fees and care management fees
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Understanding staff costs and oncosts
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Rostering principles
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Setting administration costs and what are included in package management fees
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Developing individualised program budgets and regularly maintaining communication with clients
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Understanding income tested fees and their impact on the budget
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Strategies to expand the home care business including pros and cons of providing incentives and discounts
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Managing third party contractors and WHS in the home care operating environment
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Pros and cons of waiving basic daily fees
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Managing consumer expectations and assisting them to understand and manage their budget
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Impact of consumer directed care decisions on the business model
Frequently asked questions
What is the cancellation/rescheduling policy?
Cancellations must be made in writing to Dimarcorp Academy. Where written notice is received at least 14 days prior to the scheduled course date, a credit note will be issued unless a full refund is requested in writing. Cancellations received less than 14 days prior to the scheduled course date are not eligible for a credit note or refund due to the Academy’s commitment to a Facilitator and other related expenses.
Dimarcorp Academy may, at its discretion, offer a one-time complimentary reschedule for participants unable to attend their original course date, provided the request is made 2 hours prior to the scheduled session. This reschedule is offered as a goodwill gesture and constitutes a variation to the original contract of sale. Upon accepting the reschedule, the original course date remains the contractual milestone, and the participant is deemed to have entered into a revised agreement. No credit note or refund will be payable if the participant does not attend the rescheduled session.
I want to attend but I can no longer make this date?
Please contact us on 1300 85 00 77 or at academy@dimarcorp.com.au and we will be able to assist you. If there is another date available you will be able to transfer at no extra cost. Additional transfers incur a $50 admin fee. If there are no further dates scheduled, you can elect to attend a different course.
Do I need to bring anything?
We have got you covered! All the necessary paperwork for your course, including a comprehensive workbook and supplementary handouts, will be provided by us. To ensure a smooth experience, make sure to arrange the technical aspects required if you are joining one of our webinars. Additionally, having a pen handy will be beneficial for any notes you may want to jot down during the session.
How do you provide your training courses?
Our training courses are facilitated both online via webinar, pre-recorded or via in-person at a venue or we can also arrange for inhouse training at your organisation.
Can you provide training on site at my place of work?
We LOVE travelling to organisations and delivering training face to face for them. If you have a group of 10 or more people and would like us to come to you for an Inhouse session please get in touch on 1300 85 00 77 or email us academy@dimarcorp.com.au
Can an Inhouse session be customised to my needs?
We would be delighted to offer the flexibility to customise any of our training courses to fit your organisation's needs. Prior to the session, we will engage in discussions to understand your focus areas, address any specific challenges and align the training with your company's Mission, Vision and Values. For more information or to discuss this further please email academy@dimarcorp.com.au or call us on 1300 85 00 77.
