CHSP101

Commonwealth Home Support Programme Essentials
28th October 2025 1pm - 3pm AEDT

Gain a foundational understanding of the Commonwealth Home Support Programme (CHSP).
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Course Content

Course Overview

Are you a Home Care provider looking to strengthen your understanding of the Commonwealth Home Support Programme (CHSP)?

This comprehensive 2-hour CHSP Essentials training session to enhance your skills and knowledge with the tools and insights you need to deliver high-quality care while also preparing you for the significant changes coming in 2027.
  • Understanding CHSP Services
    Overview of CHSP Services
    Types of services provided:
    • Domestic assistance
    • Personal care
    • Respite care
    • Social support
    • Allied health and therapy services
    • Transport services

    Eligibility criteria and assessment process.
    Service delivery models.

  • Upcoming Changes in 2027
    • Overview of current regulation and standards
    • Detailed information on changes coming in 2027
    • Strategies for preparing for these changes
  • Delivering Quality Care
    • Best practices in service delivery
    • Communication and rapport building with clients
    • Ensuring cultural competence and sensitivity
    • Addressing client feedback and complaints

  • Safety and Risk Management
    • Identifying and managing risks in home care
    • Safety protocols for home care workers
    • Emergency preparedness
    • Infection control measures

  • Client Assessment and Care Planning
    • Conducting comprehensive assessments
    • Developing individualised care plans
    • Goal setting and monitory progress
    • Case studies and examples
Facilitated by

Joseph Dimarco

Joseph Dimarco is the Managing Director of Dimarcorp Group and the primary facilitator of our finance, governance and planning and software seminars.

Joseph is an experienced Accountant and has worked in Senior Executive roles within the Aged Care and Disability Sectors. He has been part of several large acquisitions within the aged care sector, as well as amalgamations, which as involved restructuring the business, including financial, marketing and human resources aspects.

He has managed and led finance, ICT, marketing, facilities and human resources teams for several large not-for-profit organisations and is passionate about enhancing leadership skills and making a positive cultural shift in the sectors workforce.

Joseph has facilitated training to over 3000 aged care and disability Board Members, Managers and staff. He is committed to supporting both “for-profit’ and “not-for-profit” aged care and disability providers to reach their financial and organisational goals and to ultimately fulfil their mission.

Frequently asked questions

What is the cancellation/rescheduling policy? 

Cancellations must be made in writing to Dimarcorp Academy. Where written notice is received at least 14 days prior to the scheduled course date, a credit note will be issued unless a full refund is requested in writing. Cancellations received less than 14 days prior to the scheduled course date are not eligible for a credit note or refund due to the Academy’s commitment to a Facilitator and other related expenses.

Dimarcorp Academy may, at its discretion, offer a one-time complimentary reschedule for participants unable to attend their original course date, provided the request is made 2 hours prior to the scheduled session. This reschedule is offered as a goodwill gesture and constitutes a variation to the original contract of sale. Upon accepting the reschedule, the original course date remains the contractual milestone, and the participant is deemed to have entered into a revised agreement. No credit note or refund will be payable if the participant does not attend the rescheduled session.

I want to attend but I can no longer make this date?

Please contact us on 1300 85 00 77 or at academy@dimarcorp.com.au and we will be able to assist you. If there is another date available you will be able to transfer at no extra cost. Additional transfers incur a $50 admin fee. If there are no further dates scheduled, you can elect to attend a different course. 

Do I need to bring anything?

We have got you covered! All the necessary paperwork for your course, including a comprehensive workbook and supplementary handouts, will be provided by us. To ensure a smooth experience, make sure to arrange the technical aspects required if you are joining one of our webinars. Additionally, having a pen handy will be beneficial for any notes you may want to jot down during the session.

How do you provide your training courses?

Our training courses are facilitated both online via webinar, pre-recorded or via in-person at a venue or we can also arrange for inhouse training at your organisation.

Can you provide training on site at my place of work?

We LOVE travelling to organisations and delivering training face to face for them. If you have a group of 10 or more people and would like us to come to you for an Inhouse session please get in touch on 1300 85 00 77 or email us academy@dimarcorp.com.au

Can an Inhouse session be customised to my needs?

We would be delighted to offer the flexibility to customise any of our training courses to fit your organisation's needs. Prior to the session, we will engage in discussions to understand your focus areas, address any specific challenges and align the training with your company's Mission, Vision and Values. For more information or to discuss this further please email academy@dimarcorp.com.au or call us on 1300 85 00 77.